Cancellations
There is no charge for appointments cancelled or rescheduled with more than 24 hours notice. If less than 24 hours notice is given there is a fee of 50% of the service cost. We understand that emergencies and illness are out of your control. |
Illness
Please do not come to your appointment if you are feeling ill. We will also never provide massage therapy if we are feeling ill or are contagious. You will not be charged a late cancellation fee if you are sick but please give as much notice as possible. |
No-Show
If a client does not show up for their scheduled appointment and does not contact us there is a fee of 100% of the service cost. Payment is due within 5 days. If payment is not made within 5 days future appointments will be cancelled. The client will be fired after 3 no-shows. |